Colleen Dom

Colleen Dom serves as FranklinCovey’s executive vice president of operations.

Colleen began her career with the company in 1985 and served as the first “Client Service Coordinator,” providing service and seminar support for some of the very first clients.

Prior to her appointment as Executive Vice President, Colleen served as Vice President of Domestic Operations since 1997 where she had responsibility for North American operations, including client support, supply chain, and feedback operations. During her time at FranklinCovey, Colleen has been instrumental in creating and implementing systems and processes that have supported strategic objectives. She has more than 30 years of experience in client services, sales support, operations, management, and supply chain.

Colleen has been responsible for numerous key assignments that have enhanced client support, optimized operations, and built capabilities for future growth. Prior to joining FranklinCovey, Colleen worked in retail management and in the financial investment industry.

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Character is the ability to carry out a worthy decision after the emotion of making that decision has passed.

— Hyrum Smith

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